Frequently Asked Questions (FAQ)

Username/Password/Login Issues Why can’t I login to your website?
If you are having issues logging into our website, here are some tips to help. The “forums” of our website, located at https://www.brugmansia.us/community/. This requires you to login using your EMAIL ADDRESS and password. Also, make sure you are going to this address to login:

https://www.brugmansia.us/community/wp-login.php There is also an option when logging into the forums to “remember me” so you will not have to login with every visit. We are not able to look up passwords for you, as they are encrypted in our database, but we can always reset the password for you if you would like us to do that. If these tips don’t help, and you are still having issues logging in, it is important that you include the error message you are receiving when you contact us. That will better help us to correct the problem for you. Also give us your user name.

Seed & Pollen Banks; How do I obtain seed or pollen from the Seed and Pollen Banks?
In order to receive seed or pollen from the Seed & Pollen Banks, you must be a subscribed member. The steps to join are located here : https://www.brugmansia.us/community/membership-options/

Once you have purchased a subscription, and your user group has been changed to a subscriber, you will have access to the members only features. You will find the link to the seed and pollen banks at the top of the forum page where it says ‘Shop’